Terms and Services

Welcome to VitalMaqui!

Our website is designed to share information about our premium maqui berry supplements and allow you to purchase our products. By using our website, you agree to the following terms and conditions.

Privacy

We value your privacy. Please review our Privacy Policy to learn how we handle your personal information.

Intellectual Property

All content on our website, including text, graphics, and logos, is owned by VitalMaqui or its licensors and is protected by copyright laws. You may use this content for personal, non-commercial purposes but cannot modify or distribute it without our permission.

User Contributions

If you submit content to our website, you grant us the right to use it. Ensure your submissions do not infringe on others' rights and are lawful.

Website Information

We strive to provide accurate information but do not guarantee its completeness. For any inaccuracies, please contact us at info@vitalmaqui.ca 

Prohibited Uses

Use our website only for its intended purposes. Do not engage in unlawful activities, attempt unauthorized access, or interfere with others' use.

Links to Third-Party Websites

Our website may link to other sites, but we are not responsible for their content or any loss from using them.

Purchasing Products

You must be 18 or older to purchase from our website. We reserve the right to refuse order or adjust prices.

Disclaimer of Warranties

Our website and its content are provided "as is." We disclaim all warranties, express or implied.

Limitation on Liability

We are not liable for indirect or consequential damages related to your use of our website.

Indemnification

You agree to indemnify and hold us harmless from any claims arising from your use of our website.

Governing Law

These terms are governed by the laws of Canada. Any disputes will be resolved in Canadian courts.

Contact Us

For questions or comments about these Terms of Use, please contact us at info@vitalmaqui.ca.

Shipping & Returns

Shipping

Cost & Delivery

  • Free shipping on orders over $75. Orders under $75 have shipping fees calculated at checkout.

  • We ship across all Canadian provinces and territories.

  • For US orders please check out our Amazon store.

Processing & Tracking

  • Orders are processed within 1-3 business days.
  • Delivery within 3-10 business days, depending on location.
  • Tracking numbers are provided once your order ships.

Refund and return policy

  • All online sales are final. Due to the complex shipping and packaging requirements for VitalMaqui we unfortunately cannot accept returns. If you experience an issue with your order, please email info@vitalmaqui.ca.

  • Contact us at support@vitalmaqui.ca for replacements or refunds for damaged or incorrect items